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  • Functional Department:
    • Infrastructure Support for National Offices


Documentum Practice



Problem

Client needed infrastructure support for remote offices that house R&D engineers for different lines of business. Locations include New York City, Edison NJ, Austin and Dallas TX, Chicago IL, Andover MA, San Diego and Santa Clara CA, Minneapolis MN, Duluth GA, and Denver CO. Client needed the flexibility to manipulate head count based upon relocation and consolidation of offices as well as sales of business lines.




SPTP Solution

Offered an on-demand concept for the solution to client?s needs. Over a 24 month period SPTP provided infrastructure resources which gave them the flexibility it needed to restructure and consolidate its offices.



Client Benefit

Client were able to manipulate headcount as needed without incurring the cost of relocation of employees and or the termination of employees.



Technologies Supported/Skills Profile

Intel-based PC Compatibles and peripherals, LAN/WAN, MS Windows 95/98/NT/2000 and XP, MS Office, TCP/IP, Internet Mail, MS IE 5.0 & later DSL, SUN Solaris, certifications included MCSE, MCSE



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